Last Updated: February 2026
Welcome to Jagannathapuri.com. By accessing our website, creating an account, placing an order, or using any of our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use this website.
You must be at least 18 years of age to place an order.
If you are under 18 years of age, you may use this website only under the supervision of a parent or legal guardian.
By placing an order, you confirm that all information provided is accurate and complete.
By using our website, you agree that you will:
Use the website only for lawful purposes.
Not use the website for any fraudulent or illegal activities.
Not attempt to gain unauthorized access to our systems or servers.
Not upload or transmit viruses, malware, or other harmful software.
Not copy, reproduce, distribute, or exploit any part of this website without our prior written permission.
All products are subject to availability.
We reserve the right to modify, discontinue, or update any product without prior notice.
We strive to display product colors and images as accurately as possible. However, actual colors may vary depending on your device or monitor settings.
Many of our products are handcrafted by skilled artisans. Minor variations in size, color, finish, texture, carving, wood grain, handloom patterns, or craftsmanship are natural characteristics of handmade products and shall not be considered defects.
All prices displayed on our website are subject to change without prior notice.
While we make every effort to ensure accurate pricing, errors may occasionally occur.
We reserve the right to cancel or refuse any order placed for a product listed with an incorrect price due to typographical or technical errors.
Placing an order does not guarantee its acceptance.
We reserve the right to accept, reject, limit, or cancel any order for reasons including but not limited to:
Product unavailability
Pricing or description errors
Incorrect customer information
Suspected fraudulent transactions
Violation of these Terms & Conditions
If payment has already been received for a cancelled order, the amount will be refunded to the original payment method where applicable.
Full payment must be received before an order is processed.
We use secure third-party payment gateways for processing payments.
We do not store your complete credit or debit card information on our servers.
Estimated delivery times are provided for reference only.
Delivery may be delayed due to courier issues, weather conditions, natural disasters, government restrictions, strikes, or other events beyond our reasonable control.
Jagannathapuri.com shall not be held responsible for such delays.
Jagannathapuri.com follows a Replacement Only Policy.
We do not offer refunds once an order has been shipped.
Replacement requests are accepted only for products that are damaged, defective, or incorrect upon delivery.
Customers must report the issue within the time specified in our Replacement Policy.
A continuous, unedited unboxing video, recorded from before opening the sealed package until the contents are fully visible, is mandatory for all claims related to damaged, missing, or incorrect items.
Claims submitted without a valid unboxing video may be rejected.
Please refer to our Replacement Policy for complete details.
Orders may be cancelled only before they are dispatched.
Once an order has been shipped, it cannot be cancelled except where required under applicable law.
All content on Jagannathapuri.com, including but not limited to:
Logos
Product images
Photographs
Graphics
Text
Product descriptions
Website design
Icons
Software
is the intellectual property of Jagannathapuri.com or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
Our website may contain links to third-party websites for your convenience.
We do not control, endorse, or assume responsibility for the content, privacy practices, or services provided by any third-party websites.
If you create an account with us:
You are responsible for maintaining the confidentiality of your login credentials.
You are responsible for all activities conducted through your account.
We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or unlawful activities.
To the maximum extent permitted under applicable law, Jagannathapuri.com shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or relating to the use of our website, products, or services.
Nothing in these Terms & Conditions excludes or limits any rights available to consumers under applicable law.
Jagannathapuri.com shall not be liable for any delay or failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to:
Natural disasters
Floods
Fires
Pandemics
Government actions
War
Transportation disruptions
Power failures
Internet outages
Strikes or labor disputes
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon publication on this website.
Your continued use of the website constitutes acceptance of the updated Terms.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Puri, Odisha, India.
If you have any questions regarding these Terms & Conditions, please contact us:
Email: info@jagannathapuri.com
